AilunUS Seller

AilunUS is committed to provide every customer with the highest standard of customer services. Ailun is a professional trademark.we promise to provide high quality product and the guarantee of after-sale services.if there is any flaw on our products,we will do free return and full refund to you. we provide online customer service within the business hours from 16:00-24:00 PST/PDT everyday. any messages will be answered within 2 hour.and the messages will be answered within 12 hours if sent at th... AilunUS is committed to provide every customer with the highest standard of customer services. Ailun is a professional trademark.we promise to provide high quality product and the guarantee of after-sale services.if there is any flaw on our products,we will do free return and full refund to you. we provide online customer service within the business hours from 16:00-24:00 PST/PDT everyday. any messages will be answered within 2 hour.and the messages will be answered within 12 hours if sent at the off hours Cancellations: If you wish to cancel your order, please notify the Ailun Service Team immediately through the Amazon Message system before 8PM PST. Please note that some orders may be too far along the shipping process, and it may not be possible to cancel your order after the status turned to shipped. Returns: Returns will be honored within 30 days of receiving your order.  Exchanges are available within this time frame, so we ask that you contact customer support for more information. Please notify us through the Amazon Message system and request a Return Merchandise Authorization (RMA) number; or initiate a Return Request Please include a short description of why you are returning your order. If the return is due to an error by Ailun, restocking fees may be waived and shipping charges may be refunded. Thank you for shopping with Ailun. To initiate a return, please visit Amazon's Online Return Center to request a return authorization from the seller. For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help. Read more Read less