Tessan Direct Seller

About TessanDirect TessanDirect is international brand owner serving a wide customer base in home improvement, consumer electronics, and outdoor equipment. As a team, we are focused on delivering products and service purposed to build on the idea of better living through convenience, enhanced experiences, responsive customer care and affordability. Customer Service 30-day money-back guarantee for any reason For 30 days after the date of purchase, return your undamaged Tessan product and receive... About TessanDirect TessanDirect is international brand owner serving a wide customer base in home improvement, consumer electronics, and outdoor equipment. As a team, we are focused on delivering products and service purposed to build on the idea of better living through convenience, enhanced experiences, responsive customer care and affordability.  Customer Service 30-day money-back guarantee for any reason For 30 days after the date of purchase, return your undamaged Tessan product and receive a full refund for ANY reason. 18-month warranty for quality-related issues For 18 months after the date of purchase,  we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND.  Reminder: Be sure to use your product as directed. Limitations •Our returns and exchange service is limited to all purchases made from TessanDirect. If you purchased through a different retailer, please contact them directly. (Unauthorized reselling of Tessan products is prohibited.) •Warranty-related shipping costs can only be covered in the country of purchase.  If the product is taken outside the country of purchase, any shipping costs will be the buyer's responsibility.   Alternatively, we can offer a 50% refund of the item's purchase price without the need to return. •If returning an item, please ship it back within 20 days after you receive approval. Further delay may void your return.   Friendly reminder: When contacting us for help, be sure to have your Tessan product handy for troubleshooting! In the event our exchange policy changes, we’ll be sure to update this page. Contact us Email:  support@tessan.com WhatsApp:+8615007573181 Read more Read less