Prosperia Seller

OUR RETURN & REFUNDS POLICY : All items can be returned within 30 days of the purchase date. All return requests opened after the 30 day deadline will immediately be rejected. For the faulty/broken etc. claims we may ask for additional information (e.g photos) to cover the return shipping costs. IMPORTANT : If the return shipping costs are expensive we may decide to refund upon proof of destruction/dispose of the item. (e.g photos). This way buyers do not have to go to the post office to return... OUR RETURN & REFUNDS POLICY : All items can be returned within 30 days of the purchase date. All return requests opened after the 30 day deadline will immediately be rejected. For the faulty/broken etc. claims we may ask for additional information (e.g photos) to cover the return shipping costs. IMPORTANT : If the return shipping costs are expensive we may decide to refund upon proof of destruction/dispose of the item. (e.g photos). This way buyers do not have to go to the post office to return and we do not have to pay for the return shipping. If we decide to refund upon desctruction of the item,customer must comply with this decision to get refund. Partial refunds without return is also possible. Returned items must be in their original re-sellable condition. Up to 50% refund will be applied if the item is not in its original condition. (Used by the customer). FULL REFUND minus a RE-STOCKING FEE of 20% will be issued for a returned item. Safe arrival of the returned items are buyer's responsbility. Customs duties are the buyer's responsibility if their country imposes any. For refused packages due to customs charges, 50% re-stocking fee will be applied since in that case we have to pay for the duties. Read more Read less
Recent Feedback
Date Rating Author Feedback Response
2020-06-16 ★★★★★ Christine W. Because of the pandemic our package ran late but the seller promised it was on its way and today (Ju ...
2019-12-25 ★☆☆☆☆ pban This item though displayed on Amazon's web site has never been delivered despite prolonged delay. Mo ...