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    • Top Sellers

    The Innovator's Dilemma: The Revolutionary Book That Will Change the Way You Do Business $8.38 0062060244
    The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company $5.44 0071548335
    Delivering Happiness: A Path to Profits, Passion, and Purpose $17.00 0446576220
    Raving Fans: A Revolutionary Approach To Customer Service ★★★★☆ 1123 $5.03 0688123163
    Fish: A Proven Way to Boost Morale and Improve Results ★★★★☆ 1812 $5.03 0786866020
    Hug Your Haters: How to Embrace Complaints and Keep Your Customers $5.97 1101980672
    Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) ★★★★☆ 1193 $9.21 1423145844
    Lean UX: Applying Lean Principles to Improve User Experience $16.44 1449311652
    The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results $7.58 1591848156
    No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits $13.12 1599185849
    Delivering Happiness: A Path to Profits, Passion, and Purpose $14.95 B003QADCNS
    Outside In: The Power of Putting Customers at the Center of Your Business $5.99 B008CRWKRY

    New Releases

    Hug Your Haters: How to Embrace Complaints and Keep Your Customers $5.97 1101980672
    Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue $12.36 1119167965
    The Art of Client Service: The Classic Guide, Updated for Today's Marketers and Advertisers $14.20 1119227828
    Return of the Hustle: The Art of Marketing With Music $33.62 1137582006
    No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits $13.12 1599185849
    Connect: How Companies Succeed by Engaging Radically with Society $5.47 1610396979
    Hug Your Haters: How to Embrace Complaints and Keep Your Customers $13.99 B00Z8VTP5M
    Connect: How Companies Succeed by Engaging Radically with Society $3.99 B0181NKJOO
    The Three Value Conversations: How to Create, Elevate, and Capture Customer Value at Every Stage of the Long-Lead Sale $10.95 B01B8A2K12
    The Hybrid Sales Channel: How to Ignite Growth by Bridging the Gap Between Direct and Indirect Sales $10.95 B01B8AHKTO
    Selling Vision: The X-XY-Y Formula for Driving Results by Selling Change $19.25 B01BPYD7YU
    Hug Your Haters: How to Embrace Complaints and Keep Your Customers $16.95 B01BVWUO4W
    Get Pregnant Now: The Quickest Guide to End Infertility, Get Pregnant Fast, to Start a Family Now $3.95 B01BZC8JBS
    Advanced Customer Care: Increase customer loyalty and satisfaction by providing a positively memorable customer service $2.99 B01CY8BX1K
    The Art of Client Service: The Classic Guide, Updated for Today's Marketers and Advertisers $9.99 B01D8A6TFI

    Most Gifted

    The Innovator's Dilemma: The Revolutionary Book That Will Change the Way You Do Business $8.38 0062060244
    Delivering Happiness: A Path to Profits, Passion, and Purpose ★★★★☆ 2636 $5.08 0446563048
    Delivering Happiness: A Path to Profits, Passion, and Purpose $17.00 0446576220
    Raving Fans: A Revolutionary Approach To Customer Service ★★★★☆ 1123 $5.03 0688123163
    How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients $4.96 0786865954
    Fish: A Proven Way to Boost Morale and Improve Results ★★★★☆ 1812 $5.03 0786866020
    What's Your Purple Goldfish?: How to Win Customers and Influence Word of Mouth $12.95 0984983805
    Hug Your Haters: How to Embrace Complaints and Keep Your Customers $5.97 1101980672
    "I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad $5.08 159184441X
    The Automatic Customer: Creating a Subscription Business in Any Industry $12.38 159184746X
    The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results $7.58 1591848156